Refund Policy

At Rize.pk, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free refund policy under the following conditions:

1. Eligibility for Refund:

   • Products must be returned within 7 days of the delivery date.

   • The product should be unused, in its original condition, and in the original packaging.

   • Proof of purchase (invoice or order confirmation) is required for processing the refund.

2. Non-Refundable Items:

   • Watches that have been worn or damaged.

   • Customized or engraved items.

3. Refund Process:

   • To initiate a return, please contact our customer service team at rize.pk7@gmail.com

     with your order details.

   • Once the returned product is received and inspected, we will process your refund within 7-10 business days.

   • Refunds will be issued to the original payment method.

4. Shipping Costs:

   • The cost of return shipping will be borne by the customer unless the product is defective or damaged.

For further inquiries or assistance, feel free to contact our customer service team.

Thank you for shopping with Rize.pk!